Payments
Pay with Klarna.
Klarna may be offered as a payment option at checkout. The specific plans available are set by Klarna for your order — check your checkout screen to see what's offered to you.
Klarna determines which payment options it offers, along with amounts, schedules, interest and approval criteria — these can vary by order and customer, and NovaNest doesn't control or guarantee them.
How payment options work
If Klarna is available for your order, check the options and terms it shows you directly at checkout. Amounts, schedules, interest and approval are determined by Klarna, not NovaNest.
How to shop with Klarna
1
Add products to your cartChoose what you want and go to checkout as usual.
2
Choose Klarna at checkout, if availableSelect Klarna as your payment method and choose from the options it shows you at that moment.
3
Manage your payments in the appTrack your payments, resolve balances and more from the Klarna app or at app.klarna.com.
About paying with Klarna
You still shop directly with NovaNest — Klarna only handles that step of the payment. For information on how Klarna protects your data, see Klarna's own privacy policy directly.
Frequently asked questions
What happens if I make a return?
Our sales are final under our warranty policy, except for covered factory defects. If you have a valid case, contact us at support@novanesthq.com. For questions about your specific Klarna payment, contact Klarna support directly.
My product arrived damaged or defective. What do I do?
Contact us right away with photos or video of the issue (see our warranty). For questions about your specific Klarna payment or charge while your case is being resolved, contact Klarna support.
I haven't received my order yet. What about my payment?
Email us at support@novanesthq.com for a shipping update. For questions about your payment or billing dates with Klarna, check your Klarna account or contact Klarna support.
My Klarna account doesn't match my order
Contact us to review your order. To correct anything on your Klarna account or charge, contact Klarna support directly.
More questions about Klarna — payments, your account, the app — are answered directly by Klarna support.
About Klarna
Klarna is one of the largest alternative payment providers in the world, used by millions of shoppers and hundreds of thousands of stores. Founded in Stockholm, Sweden, it offers a simpler, more flexible way to pay for your online purchases.
Questions about your purchase?
Message us and we'll help with whatever you need.
Contact us